At The Whistling Duck, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and our travel services, whether you’re exploring the wonders of South Africa or embarking on international adventures. By using our website or services, you consent to the terms outlined in this Privacy Policy.
- Information We Collect:
- Personal Information: When you book a trip or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and billing information.
- Travel Preferences: We may collect information about your travel preferences, including destination interests, accommodation preferences, and special requests.
- Device and Usage Information: We may collect information about your device and how you interact with our website, including IP address, browser type, pages visited, and referral URLs.
- How We Use Your Information:
- Providing Services: We use your personal information to fulfill your travel bookings, respond to inquiries, and provide customer support.
- Personalization: We use your travel preferences to tailor our recommendations and personalize your travel experience.
- Marketing: With your consent, we may send you promotional emails about our services, special offers, and travel destinations.
- Analytics: We use device and usage information to analyze trends, improve our website, and enhance user experience.
- Information Sharing and Disclosure:
- Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as accommodation providers, tour operators, and payment processors.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity.
- Data Security:
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
- Your Choices:
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email.
- Access and Correction: You may request access to, or correction of, your personal information by contacting us at [insert contact information].
- Do Not Track: Our website does not respond to “Do Not Track” signals from web browsers.
- Children’s Privacy:
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
- Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website with a new effective date.
- Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [info@whistlingducktravel.co.za].
Thank you for choosing The Whistling Duck for your travel adventures. We look forward to helping you create unforgettable memories, both locally in South Africa and around the globe.